Terms and Conditions
We offer a 30 day money back Satisfaction Guarantee on all products. Workmanship and materials are guaranteed for 12 months. For more details please refer to our Return/Refund Policy page. Our handbags are exclusively handmade by experienced leather craftsmen and artisans. Where an item is indicated to be in stock the worldwide shipping time will be a maximum of one week. Where the item is out of stock or the colour is not available, the average lead time for the manufacture of a single item is between 3-7 weeks from receipt of your order.
We accept online South African credit card payments through a secure payment server. Overseas clients direct bank transfers. The following credit cards are accepted: AMEX, VISA, MASTERCARD and DINERS. Payment for out-of-stock products have to be made in full upon ordering. All applicable import taxes/duties and levies in the destination country will be for your account.
Orders above US$300.00 qualify for free worldwide shipping.
Currency: Please note that our prices are in South African Rand (ZAR) AND EXCLUDE Value Added Tax (VAT). VAT of 14% is applicable to all purchases within South Africa. For your convenience our prices are also indicated in three other currencies. These prices should be seen as an indication of the converted price only. Currency conversions for payment purposes should be done according to the official bank exchange rates applicable on the date of purchase.
